Case Study · Riviera Maya, Mexico
Defying a 9% Market Decline in the Riviera Maya.
The Challenge
Despite a stunning location, the property was losing bookings to heavy market saturation and a record sargassum season. Technical PMS sync errors were hiding key amenities, and reactive pricing left them vulnerable to bad booking windows.
The Result
+261% Revenue lift in H2 vs. the previous year
While the broader market RevPAR dropped 9%, we grew theirs by 10%, achieving 2.2x the market RevPAR average during the absolute low season.
"Jacob approaches revenue management with a long-term investor mindset, not just short-term pricing tweaks. His ability to analyze market data, optimize ADR, and balance occupancy with profitability has materially improved our performance... He does not just react to the market, he anticipates it."
— Chief Executive Officer